1. Do you know which carpet padding to use for your home? Which padding is
the best deal?
- Rebond
- Foam
- Rubber,
- Synthetic
fiber
- Recycled
fabrics
2. Here are some common features padding may have for an extra charge. Do
you know what benefits they provide? Which of these features do you think are
worth paying extra for?
- Moisture
barrier
- Odor
eating
- Anti-microbial
- None of the
above
- I don’t know
3. Do you know what padding Density to choose?
- 4
pound
- 5
pound
- 6 pound
- 7
pound
- 8 pound
- 10 pound
- Don’t know
4. Do you know what thickness of pad is required?
- ¼"
- 3/8"
- 7/16"
- ½"
- Don’t know
5. Do you know about carpet fibers? Which fiber is most resilient?
- Nylon
- Olefin or polypropylene
- Polyester or
P.E.T.
- Nylon / polyester blend
- Sorona
6. There are different ways to make carpet. Would you choose a
Continuous Filament fiber or go with a Staple Fiber?
- Continuous filament
- Staple fiber
- I don’t know
Carpet Care and Maintenance
How you care for your carpet will
determine how long it will last.
7. How many people live in your home?
8. How many days per week do you
vacuum on average?
9. Do you have a good vacuum with a beater bar?
10. How often do you have your carpet professionally
cleaned?
- Never
- Every 6 months
- Once a year
- Every other year
- Every three years
11. Do you keep all the receipts for the professional
cleanings?
12. Do you know what the following carpet definitions / conditions
mean? Which of these conditions are covered by the
manufacturer's warranty?
- Appearance retention
- Crushing
- Fading or color loss
- Footprints or indentations
- Matting
- Shading
- Shedding
- Filtration soiling
- Wrinkles
- Yellowing
13. Have you visited the website of "The Carpet and
Rug Institute"? (CRI)
14. Are you familiar with the requirements set forth in
"The Carpet & Rug Institute's Standard 105 for Residential
Installation"?
15. Do you know which manufacturer's warranties apply to
your particular carpet?
16. If some of your carpet is found to be defective and
you file a valid claim with the carpet manufacturer, what do you think will
typically happen next?
- They will refund my money 100%
- They will refund a percentage of my money
- They will replace all my carpet with another carpet
of my choice
- They will remove all of the old carpet and install
new carpet of the exact same type and style.
- They will remove the defective carpet areas only and
install new carpet of the same type and style.
- They will issue a pro-rated credit to your
retailer equal to the cost of the carpet material only, for the affected
area only, the credit is good only toward new carpet from the same
manufacturer. They will not pay to remove your old carpet, nor will they pay
to have your replacement carpet installed.
- They will pay to have the carpet repaired
if possible
Carpet Installation
How your carpet is installed
will determine how long it will last
17. What is the best day to have your new carpet delivered to your home:
- The day it is to be installed
- The day before
- The week before
- I don’t know
18. What is the best climate to have your carpet installed
- On a warm day with the doors open
- On a cool day with the doors closed
- Any day with the heater on (66*F) before
and during installation
- I don’t know
19. What should do you do before the carpet installer begins to install your
new carpet?
- Move all small breakables and valuables into a safe and secure area
- Make arrangements for kids and pets to be out of the work areas
- Check to make sure the installer will use a power-stretcher
- Take photographs or a video of the entire area in case you need to prove
damages in court
- Make sure the installer has brought the right carpet style, quality and
color
- Have the installer roll out the carpet so you can check the carpet for
obvious defects.
- Make sure you have the original carpet sample so you can compare it with
the carpet delivered
20. What should you do after the carpet installer is finished installing your
carpet?
- Call all your friends to come over and see the new carpet!
- Inspect the carpet installation completely. Withhold final payment until
you are completely satisfied.
- Pick up all the carpet scraps and vacuum the carpet well.
- Show the installer where you want all the carpet and pad waste to go.
- Find out how long the carpet seams will look so obvious.
